FAQ(s)

What is an 070 number?
It is a virtual number that is used to conceal the actual phone number being called.

Who Owns 070 Numbers?
070 numbers are issued to networks in the UK by Ofcom in either 100k or 10k blocks. If you are trying to find out which network owns a particular 070 number then please follow this link and enter the number to see which networkthat is assigned to.

If you are trying to find out who is using a particular 070 number, unless this is disclosed by the individual that it is assigned to then it may be difficult due to the data protection act.

Who Regulates 070 Numbers?
In the UK it is Ofcom. PhonepayPlus only regulates 070 numbers in situations where

  • they are found to offer premium rate-style services and/or there is evidence of misuse
  • where the cost of the call exceeds 5p per minute (In almost all cases it will)

What are the callers costs to ring an 070 number?
The caller will pay up to 42.55p + VAT per minute or per call. This is from BT landline, other networks vary and mobiles will be more. Some numbers have connection fees and may be PPC (Pence Per Call) rather than PPM (Pence Per Minute).

What is an 'End User'?
He or She who answers the call is classified as the End User.

What is a 'Service Provider'? An organization which issues End Users with 070 Personal Numbers and the management facilities is classified as a Service Provider.

Do 070 Personal Numbers generate revenue?
Yes, however only Service Providers can be paid revenue. It is strictly prohibited to pay an End User any revenue share.

Can you send an SMS to an 070 Number?
No this is not possible. The SMS will send but not be received by the configured destination number.

I've missed a call from an 070 number?
This is most likely a scam, do not call the number back and register your complaint on www.phonepayplus.org.uk

When did 070 numbers get launched?
070 Personal Numbers were launched in the UK by Ofcom (formally Oftel) in 1995.

Why isn't there a pricing announcement before each call?
After the launch of 070 personal numbers there was confusion with the cost so Ofcom introduced a Pre-Call Announcement (PCAs) on 1st September 2007 when calls exceeded 20p. Ofcom very quickly received large complaints about them so this was removed.

Are 070 numbers going to be replaced by 060?
This was originally an option, recently Ofcom has made an in depth study into the service and is now proposing to keep the service and not migrate it to 060http://www.ofcom.org.uk/consult/condocs/070options/

If I call an 070 number will I get charged if no one answers the phone?
No, you only get charged if the call is answered, including an answer machineor voicemail.

Will it cost me more if I dial an 070 number from a mobile phone?
Yes, calling an 070 number from a Mobile Phone will cost you more than if you called from a Land Line. The cost of calling an 070 number from a mobile phone varies depending on the mobile operator the call is being made through. Callers are encouraged to confirm with their mobile operator the charge for calling an 070 number. Mobile operators are obliged to make their call charges readily available to their customers.

Do people who use an 070 number have to advertise the cost?
No, 070 Personal Numbers are not classed as premium rate therefore the cost does not have to be displayed. Although this is not an industry requirement we always advise to state the cost of the call to the users.

Service Providers

Services Providers 070 Numbers
Are you a service provider in search of the best facilities in the cheapest rates? For more information

End User

End Users 070 Numbers
Do you want to register as a 070 number end user or looking forward for trustworthy providers for thorough information about 070 numbers?